introduction: medical records department (mrd) is important for evaluating, planning and prioritizing health care services. the major aim of this study was to evaluate the performance of the mrds of hospitals using multi-criteria decision-making approach in the selected hospitals of isfahan city, iran. methods: this was an analytical and cross-sectional study that was conducted in spring 2008 i...

background: the pabon lasso model was  applied to assess the performance of six state-run hospitals in the province of kohgilooyeh & boyer-ahmad, to produce information that used by policy makers in their attempt to make the health care sys­tem more productive. methods: this cross-sectional study involved all the six public hospitals in the province, with 607 registered beds. data collec­tion a...

background and objectives: balanced scorecard is an increasingly popular tool for performance evaluation. healthcare organizations have broadly adopted this method for implementing their strategic plans. there is, however, increasing concerns on barriers to balanced scorecard implementation. built on the fundamental impacts of organizational culture on hospital performance, this study explored ...

background and objectives: effective communication between managers and staff is a prerequisite to organization success. cultural competence is key to effective communication. the aim of this study was to survey cultural competence in managers of selected hospitals.   methods: twenty teaching hospital managers and four private hospital managers of senior level participated in the study. data we...

introduction: the application of organizational ethics in hospitals is one of the novel ways to improve medical ethics. nowadays achieving efficient and sufficient ethical hospital indicators seems to be inevitable. in this connection, the present study aims to determine the best indicators in hospital accreditation. methods: 69 indicators in 11 fields to evaluate hospital ethics were achieved ...

background and objectives: the reliability of hospital assessment results depends on the appropriateness of the indicators used. in this study, we systematically review the literature to identify the major indicators of hospital performance evaluation, as employed in performance assessment literature.methods: literature databases including pubmed, scopus, science direct, google scholar, doja, a...

Background and Objectives: Hospital is the largest and most costly operating unit of healthcare system. Provision of optimal care requires that hospital administrators identify hospital performance based on relevant indicators. This study used the Pabon Lasso analysis to assess the performance of hospitals and identify strategies towards an improved hospital performance.   Methods: This cross...

introduction: implementation of hospital information system (his) depends on the complete organizational change in which most effective factors need to be considered. since the most important factor is human resources, training, survey, information and acceptance of the staff toward the his are also essential issues. we investigated the implementation of his in imam khomeini hospital. methods: ...